Bookings, Terms and Conditions
How tomake a booking
Please submit your booking via email to info@lesvosmagicadventure.se Please include the following details:
1. Your name and residential address
2. The hotel you are staying at and if you would like us to pick you up.
3. Number of participants
4. Which tour you are interested in
Please verify all details on your booking confirmation and notify Lesvos Magic Adventure if there are any discrepancies.
If you have any questions please email us at info@lesvosmagicadventure.se or call us on +46 733 994 944
Terms of Payment
Payments can be made to the following account
Address |
Explore More Olivedalsgatan 23 41310 Göteborg, SWEDEN |
Organisation ID | 641213-1218 |
VAT-number | SE 641213 1218 01 |
Please note that full payment in advance is required for groups of 4 people or more.
All prices are quoted in EUR and include all applicable taxes.
Please note that you may be covered by travel insurance if you pay with a credit card. Please confirm with
your issuing bank for details regarding this cover.
Cancellation
Please email your request to cancel your tour to info@lesvosmagicadventure.se. Lesvos Magic
Adventures will send a return confirmation.
• Cancellations more than 48 hours prior to departure are eligible for a full refund
• Cancellations between 24 hours and 48 hours prior to departure are eligible for a 50% refund of
the total amount.
• Cancellations less than 24 hours prior to departure, or a 'no show', will not be eligible for any
refund.
Please note that we only take small groups out on our tours so a few empty spots do make a difference to
us. If you need to cancel – please let us know as soon as possible.
The tours are available during the advertised period but we reserve the right to cancel due to weather or
too few participants.
If Lesvos Magic Adventures decides to cancel your tour you will be eligible for a full refund. In the case
of cancellations due to too few participants, Lesvos Magic Adventure will give you at least 3 days notice
and will try to find another suitable alternative to the best of our abilities.
Responsibilities
Lesvos Magic Adventure is not responsible for loss, injury, accidents, illness or changes in schedules
caused by weather, strike or other event outside of our control. Lesvos Magic Adventure reserves the right
to change the contents of our tours, prices, travel plans and/or departure times if there is a need.
Complaints
If you have any complaints, please notify us. We recommend you do this before you leave Lesvos so that
we can arrange for refunds etc if required.
Lesvos Magic Adventure may change any information presented on our website
www.lesvosmagicadventure.se without prior notification. Lesvos Magic Adventure reserve the right to
change mistakes that may have appeared during updates or changes without prior notification.